Professional Services

Flexible consulting and expertise when you need it.

Refbook can provide specialist and detailed work on your account. Our platform experts can be engaged at any stage of your organisation’s journey and lead to smoother implementation and expedited/custom outcomes.

Refbook Professional Services are designed for:

  • platform strategy consultation

  • data clean-ups or migration

  • fix-ups

  • custom feature scoping and development

  • project management

 

Hour

$150 ex GST

Half Day

$550 ex GST

(4 hours)

Full Day

$1000 ex GST

(8 hours)

10-Pack

$1,200 ex GST

(flexible 10 hours)

 

Account needing some attention/repair?

‘Restore’ package

Get the account back into shape! Refbook staff can restore your account if suffering from inconsistent, damaged or outdated setups.

This maintenance service includes identification and direct data clean-up to each major module/object within the account.

$1,500 ex GST

Review & plan

  • Discovery session with client to understand areas of optimisation/clean-up and advise causes/how to avoid

  • Written statement of works (‘action plan’)

  • Review session of work performed

Competition management

  • archive old competitions and seasons

  • merge duplicate competitions and divisions

  • delete erroneously created competition/division structures

  • creation of new Alias for future schedule ingestion (API or manual import)

  • establish correct club/team relationships (including merging)

  • merge duplicate venues and clean addresses, settings

  • bulk deletion of schedule information

Panel Groups

  • merging duplicate or unwarranted panel groups

  • de-coupling panel groups from unrequired competitions

Membership management

  • merging duplicate user accounts

  • uploading of Qualifications (with potential for mass migration)

Finances management

  • adjust old 'unpaid' game claims (rollback/reversal or clearing)

Forms

  • clearing old outstanding form (no longer needed)

  • archiving redundant forms

 

Need some extra hands on deck?

Contracting Services

Starting from as little as 5 days @ $350 ex GST per day.

Utilise refbook staff for extended engagements when you need manual or data entry assistance during staff holidays, busy periods or just because!